- Teacher: Jhoelin Cruz
ONLINE MEDICAL CERTIFICATIONS
Digital Imaging Systems and Services © 2018
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Objetivos temáticos
Presentar el servicio al cliente y la mentalidad de deleite.
Proveer una explicación de como crear un clima de relaciones sustentables.
Aprender a conectar con empatía con el cliente.
Asumir confianza y responsabilidad por nuestras acciones basadas en el servicio.
Identificar las actitudes y aptitudes que permiten sobrepasar a la competencia.
Reconocer que el servicio de deleite es una situación personal.
Cesar Guzman's lecture based on Gary Keller's book "The One Thing", which emphasizes the importance of focusing our entire attention on one task at a time to complete our goals effectively and efficiently.
La caja de herramientas
para líderes y profesionales del siglo XXI
Dra. Alondra I. del Valle Lago
Dr. Abram Fuentes Sumaza
Intelligence Forecasting, Corp.
Use small daily increments to improve individual aspects of your performance
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